Mobile Phone Insurance Plan from Nokia

Nokia launched its unique handset insurance plan in India for owners of Nokia smartphones. The insurance plan is a tie-up with New India Assurance Co. This article provides complete information on what is covered by this plan & the pros and cons of the plan.


The excitement of owning the latest Nokia smartphone can be overshadowed by the shock of having it stolen or damaged. The shock, though can be lessened to a certain extent by having it covered by insurance. Last month Nokia announced the launch of a special insurance plan for owners of its hand sets. This plan has been introduced in collaboration with reputed insurance company New India Assurance.

Nokia Handset Insurance Plan Requirements and Features

1. You should have bought the Nokia hand set only from an authorized Nokia branded retail store.
Nokia phones

2. The insurance plan is available in India in the cities of Delhi, National Capital Region (NCR), Mumbai, Pune, Kolkata, Chennai, Cochin, Bengaluru, Jaipur, Ahmedabad and Hyderabad.

3. What is included & what is excluded
Nokia insurance plan

4. The cost of the insurance plan is 1.25% of the value of your handset.

5. Deductions are as follows:
(1) 10% deduction if loss happens within 3 months of taking the insurance
(2) 25% deduction if loss happens within 3 to 6 months of taking the insurance
(3) 50% deduction if loss happens within 6 months to 1 year

As you can see, the insurance plan only covers a one year period. Based on the response of their customers, Nokia may later extend this period.

How to get an insurance certificate for Nokia handset

Step 1: Visit the Nokia branded retail store.
Step 2: Provide a few personal details
Step 3: Get your payment receipt and insurance certificate at the same store.

How to file an insurance claim for Nokia handset

Step 1: You must report the loss of SIM to your mobile Network service provider & get acknowledgement.
Step 2: It is very important that you contact the company within 48 hours of loss.
Step 3: To get your claim processed by the New India Assurance Company, you have to contact the call center which is managed by the official brokers. They will be the one who will help to get the plan administered. As a Nokia consumer, you can avail of the additional value-added services (see below) at an additional fee of Rs. 50/-. This fee is a fixed one & is not dependent on the cost of your Nokia handset.

Note: A First Information Report (FIR) will not be compulsory for a claim.

Additional services offered
1. If you are residing in the cities of Delhi, NCR, Bengaluru, Chennai, Kolkata, Mumbai or Hyderabad, you can avail the facility of free pick up of your handset. This pick up will be within a time frame of 24 hours on the call being registered. Similarly, you can avail of free drop off of your handset in the case of damage. You can also have free drop off of relevant documents in case of loss or theft of you handset.

2. You can get your insurance claim processed at your nearest authorized service center through the unique cashless service. You simply have to submit your damaged Nokia handset. The damage will be assessed and if it indeed is covered by the insurance plan as per the conditions stated, then your hand set will be repaired. It will then be delivered in person to you at the address which you have provided.

3. While your insurance claim is being processed and your device is checked, you will be given a standby handset along with a charger. You will thus continue to be connected with the world with a Nokia hand set. Cool!

Benefits & disadvantages of taking Nokia handset insurance

When you look at all that is covered by the insurance plan offered by Nokia for its consumers, you will happily realize that these are the very aspects which are generally passed over by the warranty for the handset.

On the downside, Nokia makes it very clear that you need to have bought the handset at its branded retail store (they have a chain of Nokia Priority Stores in India). Now this automatically excludes a large majority of Nokia handset buyers.

First off are those of us who go to a local shop which sells Samsung, HTC, apart from all Blackberry phones, this phone doesn't contain the dedicated BBM button. The phone comes with dimensions of 130 x 65.6 x 9 mm and weighs 135 gm. Blackberry, Apple and other branded smartphones under one roof. We do this because we like to compare at one place the various brands of phones.

Then there are a small but nonetheless significant percentage of us who prefer to just snap up a smart deal online. Why? - simply because we prefer to buy the smartphone at a lesser price than what it costs in the retail store.

All of us who fall in these 2 categories are thus eliminated for the Nokia handset insurance claim. What then, happens to loyalty to the brand of Nokia? Nokia needs to change this aspect in its insurance plan pronto!

Complete information on Nokia handset insurance plans will hopefully be updated soon at their official website:

Article by Vandana
Vandana is a freelance content writer with over 15 years experience in this field. As Managing Editor of reputed education portal, she has plenty of responsibilities but nevertheless finds time to indulge in her favourite past-time, namely writing! Hence she has her own blogs to follow her writing passion while here at she writes mainly about gadgets, smart devices and apps.

Follow Vandana or read 38 articles authored by Vandana

Related Articles

Insurance plans for Apple iPhone, iPad or Mac

Searching for information on coverage for your Apple product? This article provides information on the AppleCare+ plan for iPads, iPhones and iPods. You will also get details of the SquareTrade plan for these products with which you can compare it.

How to choose the best Gadget Insurance?

Expensive Gadgets have become an integral part of out modern lifestyle. But what if something goes wrong with them? Won't we want to be in safeguard and protect ourselves? Gadget Insurance offers such security which is now picking up the market fray. But it is always better to have an awareness of what we should look in a Insurance Policy, and some of them are jotted below.

How to choose the best mobile phone insurance in India

Are you thinking of taking an insurance policy for your mobile phone? Read this article to know full details about insuring your mobile phone. The topic discusses what mobile phone insurance means. It tells the user why and how you should take mobile phone insurance policy for your newly bought phone. What is covered and what is not covered under mobile insurance policy is also described in this article.

Top 3 Insurance Plans For Mobiles And Gadgets

There is a new kind of protection in the market for your expensive gadgets. Mobile phone insurance or gadget insurance provides cover to your mobile devices against damages that the manufacturers do not include under the warranty they offer. Get your smartphone insured today.

Apps Daily Mobile Insurance: Top Smartphone Insurance Protection Option in India

Do you want to insure your mobile against theft or damage? Have you heard about the top mobile insurance plans in India? Read further to know the features of Apps Daily Mobile Insurance Plan that provides sufficient theft insurance and damage insurance cover for your mobile phones. Check out how AppsDaily Insurance cover provides anti-virus protection for your smartphone even though it is not a mobile insurance company, but a top mobile apps company in India.

More articles: Mobile Phone Insurance


No responses found. Be the first to comment...

  • Do not include your name, "with regards" etc in the comment. Write detailed comment, relevant to the topic.
  • No HTML formatting and links to other web sites are allowed.
  • This is a strictly moderated site. Absolutely no spam allowed.
  • Name: