How to create or configure a new profile in Outlook 2010

This article outlines the method of creating a new profile in Outlook 2010. To know more about the profile in outlook, how it helps and how it works, please read below.


A profile is nothing but an account of the user in an email client like Outlook. For a profile to be created in outlook, a domain account is set up with the first and last names of a user and the domain is assigned. Examples of domain could be,,, etc. In an office environment, the domain is given as the name of the organization. For example,,,, etc.

A profile is created with first and last names and assigned to a domain in professional environment. When a new employee joins a company, he is given a certain level of access and assets in the company to perform his daily job without any issues.

MS Outlook is the major and most important mode of communication as it gives an opportunity to an employee to communicate effectively. Once an email account is created for the user on the exchange server which hosts the email accounts, the user can launch outlook in his computer.

MS Outlook is one of the components of MS office like MS Excel, MS Word, etc. That means when MS office is installed in a system, outlook is also automatically installed when the check box while installing office for outlook is selected. When user launches outlook after he is given domain user name and password, it prompts him to create a profile in the system. That's when a user would need to know to configure a new profile in the system.

In addition to the above scenario, an outlook profile is also created whenever the profile of an existing account of an existing employee is corrupted. We will learn below how to set up or configure an outlook profile in Outlook 2010 version. I have given a very simple and easy steps for the configuration of profile below.

This is a very common issue fixed often by technical call centers or IT Help Desk departments. This article is helpful for both the users and technical support engineers who help their clients in such matters.

Technical help desk department look for the information like this when they don't get the proper troubleshooting steps while the user is on call. I am trying my best to make their job easy. Please find steps defined below and the best practices practised by the top professionals in MNCs.

This would also help freshers or job seekers preparing for interview as I have tried to make it look very simple and effective.

Please see the below simple steps to configure a new profile for outlook 2010.

Step 1 - Click on Start Menu

Step 2 - Go to Control Panel

Step 3 - Click on Mail

Step 4 - Click on Show Profiles

Step 5 - Click on Add and when prompted enter a profile name and click on OK

Step 6 - Select the option to "E-mail Account" and click Next.

Step 7 - Enter the Client's Name and E-mail Address and Select Next.

Step 8 - Click on Finish

Check this also: Outlook 2010 and 2003 - how to enable and disable Cached mode

Note: You will return to the panel displaying the list of mail profiles. If you would like to make this the Default profile will open, please select the option to "Always use this profile" and then choose the New Profile you just created from the drop down list.

Step 9 - It will be ready to use


Technical support engineers can save FCR and contribute their best experience to the customers in no time with no need to forward the ticket to higher support levels. Common users can fix their issues by using these steps without contacting the Support Engineers.

In short, practising these simple steps to fix the issues would add a lot of value to the organization by saving the man power efforts which in turn would help the company to save revenue.

Related Articles Email FAQ

This article answers a lot of Frequently Asked Questions regarding email and tries to answer these questions.

More articles: Microsoft Outlook Email Clients


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