How to synchronize P drive in Windows XP

This article outlines the method of P Drive synchronization in Windows XP with the company network. P drive is the personal shared drive of a user given by the company to their employees to save their work related data.

P Drive is one of the network shared drives saved on the server of the company on which the domain account of the user is located. This is also called Personal Shared drive. This is set up in such a way that it shows the data for the users even if he is offline i.e., even if the employee is not on company network.

That means when an employee logs off from the company network, P drive synchronizes with the hard drive of the user's computer (PC or Laptop) and allows an employee to access the data even if he is not connected to the company network.

When this sync does not occur properly, user will find that the files and folders located in his P drive are missing in it. In addition to it, he would also experience that the personal folders(PST folders) which are usually saved on the P drive to ensure their restoration in case they are lost, which are mapped to the outlook of the user are missing.

To fix the issue with both the above, user will have to just synchronize their P drive by following the below steps and he will be able to see the missing data, files, folders and PST folders in the outlook.

Like my previous articles, I would like to let the readers or users know that this is a very common scenario faced by most of the people who work remotely or do a lot of To and Fro, that means connecting from office to the network and from remote location.

This is a very common issue handled by technical call center executives. This information would not only help the users but also would be useful for the technical support engineers who support their callers to fix the issue.

This article would also help the employees working in Technical Helpdesk department to help users when they don't find issue resolution from the subject matter expertise or knowledge base while the user is on call. I am trying my best to make their job easy. Please find steps defined below and the best practices practiced by the top professionals in MNCs. I have framed the steps for two versions 2003 and 2010. This would be helpful for job seekers who are preparing for interview as I have tried to make it look very simple and effective.

In this article, I have given the most simple and easy steps to fix the issue for the users using Windows XP OS.


1 - Exit Outlook if PST folders are missing

2 - Open My Computer

3 - Right-click the P drive and select Synchronize. You may see a pop-up that normally disappears after a short time.

4 - Repeat step 3, this time the synchronization process should take a little longer.

5 - Once the synchronization ends, open your P drive to see if all your files and folders are there or launch Outlook and test if you can access you Personal Folders.

6 - If the issue doesn't resolve, there are certain companies where running logon scripts in the machine would help.

Also check: eBay hacking and lessons learnt to stay secured online


IT support agents can use this article to fix the issue and improve their FCR and contribute their best experience to the customers in no time without forwarding the ticket to tier 2 or tier 3 levels. Common users can fix their issues all by themselves by following these steps without calling technical Support Engineers.

Use these simple steps to fix the issues in outlook to fix the issue with no hassles. It would add a lot of value to the organization by saving the man power efforts which in turn would help the company to save revenue.

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