Review of IndiaTimes Online shopping
Shopping.IndiaTimes.com is one of India's leading online shopping portals. The website offers good online deals for branded products. Read the article to find the deals, return policy, customer support and payment options at Shopping.IndiaTimes.com.
About Shopping.IndiaTimes.com :
A pioneer in online shopping, Shopping.IndiaTimes.com is a portal from India's largest media and entertainment group, The Times. This online shopping website is a one stop solution for all online shoppers. You can get best online shopping deals here for homes and offices.
Shopping.IndiaTimes.com offers a wide range of electronic items, health & beauty, fashion, music, movies, games and home appliances. IndiaTimes offers products of leading brands at exciting prices. While searching internet for more information about this website, I saw a lot of complaints from the buyers. These complaints are about almost all sections like customer support, delivery time, EMI payment, return policy, refund process and packing defects such as missing invoice. Most buyers are unsatisfied with customer support of this website. So, you need to be careful when shopping from this website.Payment options available at Shopping.IndiaTimes.com :
Just like all the other websites, this website offers payment options like internet banking, EMI and cash on delivery.
Internet Banking
For online payment mode, you can either choose credit card or debit card.
Accepted Credit Cards: American express, Visa and MasterCard
Accepted Debit Cards: Visa, MasterCard and Maestro
EMI Payment
EMI is interest free. The customers can choose either 3 or 6 months for payment. The EMI options are available only for HDFC, ICICI and Standard Chartered credit cards. A minimum purchase of Rs.3000 is required to avail the EMI options. Corporate cards, Business cards, Amex cards, EMI cards and Virtual cards of ICICI bank are not eligible for EMI transactions.
Also Read: How to get maximum discount by online shopping?
Cash on Delivery
Cash on Delivery payment mode is available only for products like mobile phones, electronic gadgets, music, movies, books, magazines, games and toys. There are a lot of restrictions and limitations on cash on delivery payment option. One of them is that if you have more than one item in your cart, then you are ineligible for cash on delivery option. This is a very negative point when compared with the payment options of other online shopping websites.Deals & discounts offered by IndiaTimes shopping :
Shopping.IndiaTimes.com offers different types of deals and discounts from time to time. This helps the customers to buy their products at exciting prices. This website provides different pages like 'Knockout deals' and 'Readers offers' on the home page to let the customers know about latest deals and discounts. This helps the customers find out the deals and discounts very easily. Customers can also subscribe to the newsletter offering regular deal alerts. This option helps the customers make sure they do not miss any discount offers.Return & Refund policy offered by Indiatimes shopping
There is no 'no questions asked return policy' at IndiaTimes Shopping. If any customer received any defective item, incorrect product or damaged delivery, then they can return the product. But they will not accept products like inner wear, cosmetics, socks, deodorants, perfumes, toys and free items purchased from this website in any case. Gold and Silver items and customized jewellery are also not eligible for return. If you want to return any product which is having the any defects, then you have to make a call to their customer service number 09024666666 or drop an email at customerservice@indiatimes.com within 72 hours of delivery. After registering your complaint, you will get a complaint Id. Then you need to return the product in the following address:
A2Z Shopping limited, C/O Times internet limited, Top floor 10, Daryaganj (Near happy school), Delhi-110002.
You will get a Gift coupon worth Rs.250 from IndiaTimes for the courier charges. After the product reaches their warehouse, they will send it for a quality check to their replacement verification team and this will be done within 5 business days of receipt of the product. If your product is eligible for return policy after the verification then they will send you a brand new product as replacement. If the product is no longer available then the refund will be arranged. The refund request will be processed within 5-7 business days and they will refunded with the entire amount. If you paid online, then you will get your payment via online and if you paid by cash on delivery option, then you will get refunded by sending a demand draft to your address.Customer Support at IndiaTimes :
A customer can contact IndiaTimes customer service through four different ways.
1. Email-Mail your queries at customerservice@indiatimes.co.in.
2. Customer care-Call the customer care executives on 09024666666 and 09024888888.
3. Online chat-This is one of the quickest customer service reply option.
4. Post-You can send your letters to:
A2Z Shopping limited, Top floor 10, Darya Ganj, New Delhi-110002, India
They are very irresponsible and customer care are removed they don't know about the their product information and also rude they all are liars. So many I sent a mail about my product but after 15days I am not getting any proper answer even their customer care executive have no perfect detail..they just give you time for waiting......