Review of IndiaTimes Online shopping

They are very irresponsible and customer care are removed they don't know about the their product information and also rude they all are liars. So many I sent a mail about my product but after 15days I am not getting any proper answer even their customer care executive have no perfect detail..they just give you time for waiting......

@ vipul chauhan, I never purchased any item from this website and because of that I am not well aware about the services they providing. You can consider this review as an overview of the respective website and I am not forcing any one to purchase from this website. However I like to inform you that Techulator.com is a well reputed website which is having a lot of valuable viewers, so dont add spam words in your postings. Be gentle with your words.

In the internet banking column along with types of credit cards/debit cards it would be better what are all the banks are acceptable by this site should be added so as to get on-hand information because in some of the sites after making purchase and proceeding to make payment some of the banks will not be there and then we should have either take alternate banks or quit. This is my experience on the on-line shopping. So these point should be kept in mind for showcasing any internet banking.

I think Mr. Vipul described them exactly what they are. Indiatimes shopping are the leading online cheats, thousands of complaints against them, but they still are very comfortably carrying on tbeir cheating business. One thing is clear from all the complaints, they never dispatch prepaid orders, if they do, the products are junk, faulty. COD is only available for cheap and low quality products. If u return the product, u never get the refunds. PLEASE STAY WAY FROM THEM.

I think Mr. Vipul described them exactly what they are. Indiatimes shopping are the leading online cheats, thousands of complaints against them, but they still are very comfortably carrying on tbeir cheating business. One thing is clear from all the complaints, they never dispatch prepaid orders, if they do, the products are junk, faulty. COD is only available for cheap and low quality products. If you return the product, you never get the refunds. PLEASE STAY AWAY FROM THEM.

Ordered nexus tab 3002575741 on 6th Aug 2013, today is 9thAug 2013 but yet they even haven't shipped the order (Order tracking message). Tried to cancel the order but I couldn't, there website development & marketing guy have done a good job there. Its shocking the way a big Brand like IndiaTimes Shopping is doing the Business. Totally dissatisfied, frustrated with their service & will not use or recommend, IndiaTimes Shopping. Henceforth will not use IndiaTimes for shopping no matter if they are offering the stuff for FREE. For your information I cancelled the Amazon order because of IndiaTimes lucrative price offer the diff was about 1K. Amazon delivered it within 2 days & even offered free doorstep return pickup. Amazon guys called up twice just to confirm return time, but IndiaTimes doesn't have courtesy to speak with their customer why they are delivering the order so late or at least when they will deliver it. If they want to be a serious player in Indian eCommerce Industry they need to change or be ready for windup :)

I am not sure what to say after all these negative comments but my personal experience has been fine with Indiatimes. I ordered 2 ,a href="/articles/Nokia-Lumia-520.apx">Nokia Lumia 520 at a price of Rs.8,850 each using a coupon code which gave us Rs.350 rebate on both.

I got the handsets within 2 days and the products are running just fine.

These kind of problems/complaints are common on almost all online shopping websites. The main cause of this problem is that websites like Indiatimes, rediff are not getting that much of traffic and orders, many of their sellers are sort of fake etc. So if you want to go for an online shopping you may choose branded websites like flipkart.com, myntra.com, ebay.in, shopclues.com, etc. From my online shopping experience I am always satisfied with those above websites and I am un satisfied with websites like rediff, pepperfry, homeshop18.com, mginger etc.

I would not support that view. It is important that we support small companies too and do not give way to monopoly. For small items which have less chance of turning out damaged we can go for these sites. They too have COD facility and we can check the items before giving the cash. It's just that the consumers need to become careful.

Nowadays almost all online shopping websites offer cash on delivery and it is not possible to check the item internally before paying the COD amount and signing on their delivery reports. So COD is not a way to get satisfied with the product. It is only a way to help the customer by giving relaxation in the payments. I am not trying to restrict the online buyers from those websites but I am warning them to become more careful while using those websites. It is not only my opinion, you can find a lot of complaints in the online forums against the services and products of these websites. Every buyer pays the money for good products and it is their right to get good products. Its your money and you need to take care of that.

Indiatimes shopping is a pathetic online store. There business model is to offer discounts more than the competitors, take the money and not ship the product. They will either cancel the order themselves or force you to do it by delaying your order so much so that you are left with no choice. And then they take 15 business days to refund your money. Effectively, one ends up providing interest free money to them for over a month. It's definitely a fraudulent of doing business but they have made sure that they cover themselves with their T&C's. At times you will find an asterix next to a delivery date and no explanation to it anywhere on the website. The customer care says that the description of that is with the customer care and they will provide it once the customer calls. BEWARE do not fall into their trap. Not sure if a legal case can be files against these people.

Indiatimes shopping shows products are available online. After the payment is made customer has to wait for 15 days till the "expected delivery date" and on the last day they say that they could not procure the product since it is not in stock. After which the refund process takes another 10 business days. Therefore your money is stuck with them for 25 days. Very bad service.

From approximately last 3 months my complaint is not resolved. I received a refurbished product, when told indiatimes they told me to go to the service center and bring a letter. No freebies were delivered. This was the third purchase and in all purchases there are some minor defects present in the goods. They are selling refurbished goods.

I did not get the fruits that what I see in the picture. Usually we can get these kind of fruits in our local areas. Specially this website mentioned they will send pears, plums, peaches, grapes and more. I got only 3 oranges, 3 apples, one pineapple and one papaya with basket of 4KG. Whatever they mentioned in the photo they did not give, I called once received the product they don't even care and they said they will not take back and they don't want to refund money for their mistake. I don't even know whether they send 4kg or not. I have pics what they send but I am not able to upload.
This gift seasonal fruits basket (Weight: 4 kg) contains varieties of extremely high quality seasonal fruits including apples and bananas etc. These following fruits, arranged in a basket.
The above message is not clear. They should mention if it is available they deliver, I feel this is one of the finest cheating.
Beware of buying fruits in this site. I don't know about other products.

Very Bad Experience. I have Ordered Woodland Shoes from Indiatimes Shopping For Rs. 2141 and delivery chrge is Rupees 39 on 9 April 2014. I got A wrong product delivery from Indiatimes then I asked them for Replacement of the Product with Original product. Then firstly they said yes but after few days they cancelled my order from without intimating me. they just messaged me about cancellation of the product.
Next day I called Customer Care and asked about reason for cancellation of my product. Then he was not giving me the proper answer. I told him that I am ready to wait for my product then also he was saying "we cancelled your order".

Then I told him I will go to consumer forum and his reply is "As you wish". Finally after one month of long process I received my refund cheque of ruppes 2141 on 7th may 2014. I mailed on there customer Support mail Id then also I was not treated good as a customer.

I have deposited cheque in bank today for Clearance today(8th may 2014).
Really Bad Experience for me.

As per Business perspective Indiatimes Ranking will go down from 13 to 130 if they give this Kind of Service to the customer.

I have not received call from customer relationship team for their Fault.
Even I received 39 Ruppees less for Courier charges that I paid.
They should pay courier charges because I have not cancelled the order from my side.

My Order No. was 3003158862.

Customer Support team is doing job for just sake of money. They don't have to do anything with "Creating Value to the Customer".

Indiatimes Vendors who delivers wrong product and Inactive Customer Support Team Should be replaced with smart and Dedicated People to grow their Business. I think team of poor management is working there thats why Ranking is going low day by day.

I ordered for a wooden photo frame. and then I received a damaged product. While taking the delivery I heard the sound of broken glass piece. I denied to accept it but the courier guy(fedex people) said that I have to accept it. I logged my complain at that point only, but still my complaint is not resolved and now they are saying that they wont replace also. Please friends dont go for this webite.

I ordered my mobile on 30th October. It has reached Guindy within 4 days from Mahipalpur. But Aramex has not turned up till today to deliver my phone for an area which is very much near to Guindy. It'll not even take one and a half hours to deliver my phone. I want to know whether my phone would be delivered or not. If not I'll better cancel my order. Going forward I expect a message from India times shopping that my order is cancelled today. I DON'T WANT THE MOBILE WHICH I ORDERED ANYMORE. I feel that either India times shopping SHOULD NOT choose Aramex to deliver products or Aramex should provide a proper server otherwise it would be a bad name to India times shopping.