About Myntra.com :
Myntra.com is an online website which sells branded fashion clothing, footwear, and casual life style products. It was established in February, 2007 by a team of three IIT students: Mukesh Bansal, Ashutosh Lawania and Vineet. Many customers choose Myntra for purchase of clothing & footwear due to the low price branded fashion products it offers. You can find over 30,000 styles and 500 brands in Myntra. The largest collection is of men's, women's, kids' and home decor products. These categories have a variety of branded clothes, foot wears and accessories. Myntra also has a wide collection of home decor products like bed sheets, floor mats and candle stands. The company has received numerous awards for high performance. These include Pride of India 2009-2010 award by IDG Ventures, CNBC-TV18 Young Turks award 2011-12, Pride of India 2011-12 award by IDG Ventures for most successful fund raising and Red Herring global 100 award 2010.
Deals and specialties of Myntra.com :
The main specialty of Myntra is that it offers wide range of branded items at low prices. Online buyers looking for fashion clothing and trendy footwear come to Myntra for its trendy collections. Myntra offers numerous discounts from time to time. On special events and festivals, gift coupons are awarded to members. These gift cards help to redeem the price of product at the time of new purchase. Thus, members can buy products at cheaper rates. Myntra offers free shipping for orders above Rs.799. For orders less than this amount, a shipping charge of Rs.59 is charged.
Payment Options at Myntra.com :
Myntra provides payment options like cash on delivery, credit card, debit card, net banking and Equal Monthly Installments (EMI). For availing cash on delivery option, the buyer needs to fulfill some criteria. Cash on delivery option is only on purchases between Rs.299 to Rs.20000. Also, the delivery address should be under the service network of Myntra's courier partner (Bluedart Courier Services). Online payment will be processed only through CC Avenue, Axis bank, ICICI bank and Techpro Instant Pay payment gateways. For availing EMI payment option, a minimum purchase of Rs.2000 is needed for a 3 month EMI period and of Rs.3,000 for a 6 month EMI period.
Also Read: Flipkart Acquires Myntra to Grab Major Share of Online Trade
Return policy of Myntra.com :
Myntra offers a 30 days return policy on the purchases made from its online store. Except for the items like inner wear, cosmetics, socks, deodorants, perfumes and free items from Myntra, you can return all products within 30 days of purchase. The amount will be refunded to your account. For returning a product, it should be packed in the original & unused condition. The packing used must ensure the safety of product during transportation. The returned item should have all tags, original packing and authenticity card. You need to return the products to: The return desk, Myntra Designs Pvt. Ltd, 7th mile, Krishna Reddy industrial area, Kudlu gate, Opp. Macaulay high school, behind Andhra Bank ATM, Bangalor-560068. The official phone number 080-49023100 should also be mentioned on the pack. You don't need to courier jewellery to be returned. Somebody from Myntra will come himself to pick the jewelry item, you just need to call their customer care number +91-80-43541999.
Customer Support :
Myntra offers an outstanding customer support before and after product purchase. You get conformation calls and up to date information about the orders that you made. The customer care team is quick to respond to customer queries. The toll free number helps the customers to communicate without spending a single paisa. You also get a feedback call after you have received the product. You can make complaints or give tips for service improvement.
My experience with Myntra.com :
I only made a single purchase from Myntra and that was a pair of shoes. It was a good shopping experience for me because I could choose from a wide range of trendy shoes. The products are 100% branded which claim the value for money. The packing was really good. If I made any future online shopping for clothing or footwear, I am sure that would be from Myntra. I recommend online shopping at Myntra for the wonderful experience I had myself.
I am not satisfied with Myntra. The product you show in the website is not the one you sent to me.