How to open Playing and Burning CDs, DVDs, and Blu‑ray Discs troubleshooter
In this article, I will discuss how to find and open the "Playing and Burning CDs, DVDs, and Blu-ray Discs troubleshooter" in Windows 7.
"Playing and Burning CDs, DVDs, and Blu‑ray Discs troubleshooter" is one of the troubleshooter available from Microsoft to troubleshoot various issues with CD/DVD drives in Windows 7 computers. This troubleshooter is a simple to use, wizard for troubleshooting tool.
To open the "Playing and Burning CDs, DVDs, and Blu‑ray Discs troubleshooter" from Windows 7, follow the steps below:
1. Open the control panel in Windows 7
2. You can see the option "Search Control Panel", which is a textbox located in the top right corner of the control panel. Search for "troubleshooter".
3. In the search results, click on "Troubleshooting" and then click on "View All" in the left panel.
4. In the view all "troubleshoot computer problems" window, click on "Playing and Burning CDs, DVDs, and Blu‑ray Discs troubleshooter". This will open the troubleshooter.
Your advice is exactly the same as that found in the Windows 7 Help. However, it is not true for my PC. The entry you and the Windows Help describe is NOT on the list in my computer. I tried to find this Troubleshooter on the Microsoft Support site, and they don't recognize it.