How to open Playing and Burning CDs, DVDs, and Blu‑ray Discs troubleshooter


In this article, I will discuss how to find and open the "Playing and Burning CDs, DVDs, and Blu-ray Discs troubleshooter" in Windows 7.

"Playing and Burning CDs, DVDs, and Blu‑ray Discs troubleshooter" is one of the troubleshooter available from Microsoft to troubleshoot various issues with CD/DVD drives in Windows 7 computers. This troubleshooter is a simple to use, wizard for troubleshooting tool.

To open the "Playing and Burning CDs, DVDs, and Blu‑ray Discs troubleshooter" from Windows 7, follow the steps below:

1. Open the control panel in Windows 7

2. You can see the option "Search Control Panel", which is a textbox located in the top right corner of the control panel. Search for "troubleshooter".

Control Panel Search

3. In the search results, click on "Troubleshooting" and then click on "View All" in the left panel.

Troubleshooting - View All

4. In the view all "troubleshoot computer problems" window, click on "Playing and Burning CDs, DVDs, and Blu‑ray Discs troubleshooter". This will open the troubleshooter.

Troubleshooting



Comments

Guest Author: Bob Deming06 Nov 2012

Your advice is exactly the same as that found in the Windows 7 Help. However, it is not true for my PC. The entry you and the Windows Help describe is NOT on the list in my computer. I tried to find this Troubleshooter on the Microsoft Support site, and they don't recognize it.

Guest Author: chas sanderson01 Feb 2018

Identical problem as described by Bob Deming: no cd / dvd trouble shooter listed.

Guest Author: Arlene01 Apr 2018

My experience is the same as the previous Mr. Deming: there is no entry like the one you show and nothing similar.



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