How to choose the right app for personal internet banking?

With banking going all digital are you searching for the right bank and app for doing internet banking? Read this article to know which banking app providers the best banking experience so that you are able to enjoy your life more and do banking less.

Mobile banking apps have changed the way Indians transact and have had a lasting impact on their financial habits, especially since the rise of UPI (Unified Payments Interface). Of the many mobile banking apps for Android or iOS that can be downloaded from app stores, customers often find it difficult to choose the one that would be the best suited for them. In this article, we demonstrate how you can go about choosing the right mobile banking app by enlisting five essential features that you must look for in your app.

1. Customer support

One of the many popular features of the IDFC FIRST Bank mobile banking app is the increased accessibility the app provides to the bank's customer service. Having all-time access to the bank's customer service can greatly improve your personal internet banking experience. Since banking-related queries require an immediate resolution, having proactive customer support at your disposal at all times improves your overall personal internet banking experience.

2. Online money transfer facility

You must also check the money transfer options offered by the mobile banking app. Not only must the bank offer digital transfer options that are fast and seamless, but it must also offer you multiple options to do the same. IDFC FIRST Bank's online money transfer facility is a culmination of three features – UPI transfer, "Auto Pay" facility, and the "One-Swipe Pay" feature. This is advantageous for you as a customer since it reduces your overall dependence on a single money transfer app. In addition to this, your mobile banking app must be technically sound for you to use these features efficiently.

3. Secured access

You must also ensure that your bank prioritises the security of online transactions. A lot of reputed banks including IDFC FIRST Bank offer a 'biometric login' option to their customers to increase the overall security of online transactions. With the normalisation of online bank transfers, the security of transactions is being prioritised by banks for an improved personal internet banking experience.

Varied applications

Did you know that most mobile banking apps allow you to apply for a bank account online without visiting the bank? What's more, you can also use a mobile banking app to make investments, apply for instant online personal loans, download and view bank statements, manage your debit and credit cards, and even open fixed deposit accounts.

Avenues for better money management

A defining trait of the best mobile banking apps is that they provide avenues for better money management. Personal internet banking is best improved by using a mobile banking app that is geared towards helping you save more as a customer, a feature that is provided by IDFC FIRST Bank's mobile banking app. The bank offers a high savings account interest rate, monthly interest credits, and the "Track Your Expenses" feature that helps you learn from your previous expenses to budget better for the future.

Rest assured about choosing the right app for personal internet banking after following the tips mentioned in this article!


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