CometChat Review - A chat plugin for your website and blogs
Read the review of CometChat - a website chat plugin that offers not just a common chatbox but much more that can improve your visitor engagement and interaction. Read on to know what all is CometChat offering and if it can fit your budget or not.
If you own a website or run a business portal online, then you might have felt the need for a good live chat software with which you can answer the questions of your customer/readers in real-time. This helps you build a good customer engagement and establish trust among your readers. And if you are really confident about your service, you can also enable chat among live users of your website to see what your customers think about you without you there to see their chat. There are many such tools available in the market which you can integrate with your website and today we are going to review one such tool - CometChat.Feature highlights of CometChat
Though I would recommend you spend some time reading the in-depth review the follows, but if you are in a hurry, I have summarized the attractive points of CometChat which you might find interesting:
Detailed review
If User Interaction and User Engagement are the words going through your mind while looking at your website's performance numbers, then CometChat might be a part of the solution. It is not just a chat box available to your users, it is a Pandora's box of activities that users of your website can perform while on your website. Right from the step of clicking on the chat box icon you get something to hold your reader's attention. A single click opens CometChat, there you will be shown your friend list if you have used CometChat before too to interact with other users of the website. Users can make personalized Avatars to appear in the chat. There is a plethora of smileys to express whatever mood your user is in. CometChat has audio notifications for various activities like when you launch the application or receive a message. If there is no one to chat, your reader has the option to spend his/her time playing games too while whiling staying on your website. Another cool feature I found out is that you also send handwritten notes which can make your conversations a little more interesting. In case you don't want to chat with someone you can block that person and if you want to keep a record of your conversation, then you can save it too.
CometChat is written in PHP and can be deployed quite easily on any website running on PHP. It puts a very low load on the server and can be deployed in minutes. If you find any difficulty in using it then you can always contact the CometChat support for any type of help related to CometChat. Since it leaves no way of digital communication untouched - video, audio as well as text - we really don't have any suggestions for adding new functionalities. CometChat is a really easy to install plugin which does not interfere with the blog layout neither impacts the load time of your blog.
With a little management from the website owner, it is quite easy to exploit the features of CometChat to turn your website readers into a community which can discuss on the topics you write, share live reviews about products you are selling, get instant notifications about the new posts you do and even interact with the owner of the website to give feedback or discuss issues. This plugin can help one create a brand name and promote it completely organically.Pricing
There are 3 plans depending on the requirements of your website. The prices mentioned below are the prices while writing this article, you are suggested to check out the currently running prices of CometChat:Professional Edition
This plan is for small websites and provides the text chatting feature for Individual and Group chats. You get the translation support and you can broadcast your text messages with other users on the website. The emoticons and .gifs are present to make your conversation more interactive.Premium Edition
With the Premium edition you get all the features that are offered in the Professional Edition. In addition to that, you get ensured installation guarantee, whiteboard support, and mobile browser compatibility. So your desktop and mobile website users both can simultaneously interact with each other. With this edition of CometChat, you also get a custom advertisement feature.Platinum Edition
With Platinum Edition you get all the features that we have described yet. Video, Audio and Text chats, screen sharing plugin, games and all those interesting features.Conclusion
There are many chat plugins available in the market for websites, but choosing the right one for yourself is an important decision. If your needs are not too basic and your earnings from your website will depend on your user interaction and feedback, then you must go with a tool that offers you something different from the rest, comes at a premium and its features are worth that price. According to me, CometChat delivers a number of features which all website owners looking for a chat plugin will find useful and productive. And just in case, you are not happy with the service, you always get a 30 day money back guarantee. Hence, I would definitely recommend the software as one to have and use.
Hi Tony, This post has cleared the doubts which I had in relation with chat plugins. i had gone through some other articles as well however this post has detailed information. I will go ahead and try ComeChat as it has useful and productive features.
Thank you