How to Contact Support Team for Sears Credit Card
One of the largest retailers in USA, Sears has a lot of promotional offers for customers. One such option is Sears credit card. In case you have problems using this card, this post will certainly help you.
The Sears master card can be obtained through Citibank and it has some unique features. For instance, the Sears MasterCard rewards program allows you to get cash back in form of points. You do not have to pay any membership fees and there is an option to add additional users too. If you love the Sears products and shop at their stores frequently, you must consider applying for this card. The card can also be used at few other stores like AOL. However, the cash back option provided on this card is not that much lucrative as those of competitors. Another useful aspect of this MasterCard is that it comes with exceptional customer support. This post provides detailed information about the sears credit card phone number and service centers.
Means to Contact Support
There are a number of means to contact the support team for Sears credit card. For instance, you can contact them by phone using the numbers present on the official website. There are a number of phone lines which ensure fast connectivity. An important thing to remember here is that you should contact the Sears credit card support phone number only. Sears offers a number of services like computer repair and home appliances. The contact number for these services is also different and thus if you want to get appropriate response, it is essential to contact the credit card service center. You can drop a complaint or suggestion at the corporate address of Sears. Another option is to contact them through email or the Sears contact form. You can find it on the official website of the company www.sears.com.
Experience with the Support
If you check the reviews about the Sears credit card support, you will find mixed opinions. It means that some people have good experience with the support staff while others were not satisfied with it. For instance, when you go through the comments in the My Sears Community present on the official website, you will find a number of complaints. Most of the people have complained that the actual impact of cash back option was hided from them. When you call the phone number an automated response system will greet you. Then you will have to wait for sometime before the call is connected to a representative. The representatives are friendly and knowledgeable. In fact, Sears recently declared that it will further improve its customer support for all the services. As per this program, thousands of customer support agents had been trained properly. Moreover, new reward programs had been launched to encourage the service centers providing excellent performance.
In brief we can say that the customer support for Sears credit card is just average. However, things are expected to improve as the company is trying hard to improve this aspect and has already taken some serious steps. I hope this post on sears credit card phone number and service centers helped you to understand the different means to contact sears support.