TinyOwl - A Unique app for food orders

TinyOwl has been emerging as one of the best food delivery apps of late. Taking on the already existing players like FoodPanda, the new startup has been in the news recently with its announcement of fundraise of Rs. 100 crore. How does this app fare against other similar apps out there? We will analyse the salient features of this food ordering app in this discussion.

TinyOwl has been treated as one of the creative and unique food order and delivery apps. You can order your favourite food from your favourite restaurant or hotel just by engaging yourself into a few taps on your phone screen. No need to dress up and drive. Enjoy your order in the comfort of your home with your family or your near and dear ones.

Let us make an attempt at understanding the app in a little more detail. We will find out how does this new entrant in the field makes your food more enjoyable.

What is TinyOwl

TinyOwl is a food ordering app that caters to the food lovers and gourmets out there. Currently, it operates in a few metropolitan cities. One of the best features this app has is its simple interface. It has a minimalist design which cuts short all the fancy elements in its UI. The simple interface makes it more convenient and user-friendly. This is what has made it more popular even with people with less technical know-how and can easily order their favourite food.

What are the features of TinyOwl?

TinyOwl detects your exact location by making use of your GPS connectivity. Once your location is identified, you are served with a list of top class restaurants and eating joints in your vicinity. You can choose the kind of food you would wish to order. After your confirmation of the order, you can decide to make payments in multiple ways. You can pay cash on delivery, or decide to make payments via your credit or debit card.

Some of the salient features of the app include -
  • Order tracking - Once you complete your order, the details of your order are saved to your profile. Your delivery address and payment details (including card information) are saved to your account. It thus saves you from having to enter your delivery details or payment information each time you place an order. Also your previous orders get saved to your purchase history so that if you feel like repeating your old order, you will only need to tap once and done!
  • The choices - You have a wider option when choosing your food. You can choose from a large database of restaurants and cuisines. Even after opting for a particular food item, you have the option of comparing it across different restaurants before finalising your order.
  • Location - The app pinpoints your location accurately and presents a list of eating joints nearby so that the delivery time is considerably reduced. However, if you prefer a particular restaurant than that in your vicinity, you may choose to enter your preferred location manually.
  • Payments - TinyOwl offers you a hassle free and easy payment option which tends to be more convenient. You have the option of opting for cash on delivery option, or may choose to pay using your credit or debit card. Your card details are saved under your account so that you need not enter all the details over and again every time you place an order.

When you place an order for food, you get excellent customer service and backend support. Right from confirming your order to communicating it to the concerned restaurant to indicating a delivery time, all the steps are meticulously taken care of and handled by an efficient customer support system.

The Pros

  • The app has a great and simple interface
  • Prompt and effective customer care system
  • On time delivery
  • Wide range of choice

One of the best features of this app would be the flexibility and comfort it offers you. You need not have problems with personal choices which you may have to face if you decide to eat at the restaurant. You can order for food from different restaurants by choosing different cuisines as per the individual liking of your family members in one go. You can pay for them separately and get the food from all of these orders delivered to your home at once. Isn't it the most convenient way of eating out?

The Cons

There are some issues with the app though.
  • The app has been observed to hang at times. It can, however, be fixed with a software update. It has been fixed to some level already.
  • Certain orders attract service charges, but there is no such information provided before making the payment.
  • You cannot give specific instructions while placing order, like no onions etc.
  • The app caters to some specific metros and bigger cities. There is a need to improve the footprint of the service. Pan-India service will be really a good thing to expect.

Any further information?

Well, the app has gained a lot of positive reviews. It now boasts of around one lakh downloads. The developers have stated that they are tying up with many more restaurants and eating joints across Indian cities and are planning to extend their services to more cities and towns.

The unique food order app offers you many attractive offers. These initiatives include cashback and loyalty points. The cash backs are provided as store credits and they can be redeemed on your next order. The firm currently offers its services in Bengaluru, Hyderabad, Gurgaon, Mumbai and Pune. The service is still growing and plans to extend its services to all the major cities and towns in India.

TinyOwl also has an app for Home made food. Labeled TinyOwl Homemade, this app lets you buy food from homes across the service area. Though currently available at select suburbs of Mumbai and Bengaluru, it is a boon for those who prefer to have a homely freshness to their food.

What are my views?

It is truly the fastest and best food delivery option currently available for Indian users. It is, in fact - a boon to the people who have a busy schedule at their work. Also, it lets people who are passionate about food to enjoy it effortlessly. My only grudge with the service is its lack of availability in smaller cities. The best part with the service is their incredible customer support. I would really recommend the app to all the gourmets out there.

Article by Timmappa Kamat
Timmappa Kamat is a technology enthusiast. He has an active interest in newer technological developments. He is fond of new gizmos & gadgets. He loves to share his knowledge through tech-savvy websites as a freelancer. A Mechanical Engineer by profession, he is equally interested in blogging, with his own blog. He wants to carve a name for himself in blogging arena one day! If you need any clarifications about his articles,please respond here below or get in touch with him through his profile.

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