How to close Paypal account

Do you want to close your Paypal account? Are you searching for the options in the Paypal website? Follow the steps below to close your account permanently.

As part of streamlining my online business, I wanted to keep a single Paypal account and close the rest. The process to close a Paypal account is a trivial process but the link to the account closing page is not easily visible unless you look in the right place. Closing a Paypal account is not a common task for the users. Also, they don't want people to randomly and unintentionally click such links and get into issues. So, it makes sense to hide such links from regular navigation pages.

Points to consider before closing Paypal account: Prepare your account

Before you close your account permanently, follow the steps below:

1. Check your recent transactions. If you have any orders to fulfill, make sure they are all taken care.

2. Are you expecting any refund for the payments you made? Better wait until you receive those money.

3. Do you owe any refunds to others or is there any possibility that others may ask for refund of the payments you received? May be you should keep your account idle for 3-4 months without any transactions before you close it.

4. Do you receive any regular payments in your account? Inform all your clients about your plans to close it and also let them know the alternate payment options.

5. Are you using the Paypal account for making utility/service payments in other websites? Login to such accounts and provide alternate payment options. Otherwise, you may miss your next utility payments and may end up in trouble.

6. Are you using a payment gateway, which transfers money to your Paypal account? Or, do you use Paypal to receive donations in your website? Update all those references.

7. Finally, download a .pdf statement of all your past transactions. If you have a lot of transactions, download transactions yearly, quarterly or monthly basis and save them safely in your computer for future reference. You may need them for tax filing purposes or for legal issues with your clients in future.

Close your Paypal account permanently

Okay, here are the steps to close the Paypal account permanently.

Step 1: Login to your Paypal account.

Step 2: Click on "My Account" tab, then "Profile" link on the second level menu and "My Settings" link on the left navigation bar. Locate the "Close Account" link on the right side, next to the "Account Type" link.

Close Paypal Account

Step 3: The next step is a security feature, to verify that the person trying to close the Paypal account is the real owner of the account. To check the ownership, you will be prompted to enter the full credit card number or bank account number. If you know those, it will be assumed that you are the owner.

Paypal account closing - Step 2

Step 4: The next step is just another warning before you close the account. You can click on the "Continue" button and proceed.

Step 3: Paypal account closing

Step 5: The next step is a survey. Paypal just want to know why you are closing the account, so that they can improve their services. Unfortunately, it is not optional, so you just have to fill the information and click the button to proceed.

Step 4: Close Paypal account

Step 6: You are not done yet! Paypal wants to remind you once again to contact them and resolve the issues, before you really close it.

Close account

Step 7: Here is the last step and your final chance to change your mind. If you really wish to close your Paypal account, click the "Close Account" button in the final step.

FInal step - close paypal account

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Article by Tony John
Tony John is a professional blogger from India, who started his first Weblog in 1998 at Tony switched to blogging as a passion blended business in the year 2000 and currently operates several popular web properties including,, and many more.

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Author: Sameer27 Dec 2014 Member Level: Diamond   Points : 2

I have question regarding this issue, I have a paypal account but the PAN card number I have used while creating the account was of my father, now I want to close that paypal account. So, if I delete that account, can I open another paypal account with the same email Id. Or Is there any way to change PAN card number to mine ?

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