How to fix the Outlook 2010 problem - Images not showing in the Outlook 2010 messages.

Are you experiencing image viewing problem in the Outlook 2010 application? Read this article to know about the solution for this issue. In this article, I have given a simple and easy steps to fix this problem when the user is unable to view images, which received in the Outlook message as an attachments or a screenshots. See the below steps to fix this issue.


Outlook being a reliable product of Microsoft today, as most of the personal users as well as corporate users are accessing their email messages through the Outlook program. Microsoft Outlook automatically checks the spam or junk messages and blocks those mails to prevent the virus attack on your PC. Also, it block the images and files from messages, which are not considered as trusted by the Outlook program. This automatic messages blocking helps the user to avoid the virus attacks as well as to protect the system's health from the unwanted disturbance. Outlook only allows the images or picture from those sites, which are included in the 'Trusted Zone'.

Sometime, if the user is sending the work related important images to his team members or to other users, Outlook is blocking those images also, as it considers that, those images are not from the safe sources, it blocks all that images automatically. Sometimes, it also blocks the images taken during important team meetings or business events, which are mandatory to share to share with other users to enhance the interpersonal skills in the team. This becomes an important when the team members are doing their work remotely from various locations and not meeting with each other daily. In such cases, images or pictures are the only source of communication and sharing the data and users are sending and receiving this kind of images or pictures via Outlook program messages. So that, we must allow those images to deliver in the Outlook message without blocking.

There are some other helpful articles posted by me on TEC, which are describing the details about problems in Outlook program. You can open the below links for your reference and read the details about, hot to fix the PST file problem in Outlook.


Please follow the below steps to fix the images blocking problem in Outlook 2010. You can see the screenshots also for your reference.

Step 1 - Open the Outlook 2010 Program on your PC.

Step 2 - Open the File Menu and click on 'Options' as shown in below screenshot.

How to fix the issue if you are unable to view Images in the emails outlook 2010

Step 4 - The Outlook Options screen will open as shown in the below screenshot. Click on the Trust Center name from the left panel list.

How to fix the issue if you are unable to view Images in the emails outlook 2010

Step 5 - Click on the Trust Center Settings button as shown in the below screenshot.

How to fix the issue if you are unable to view Images in the emails outlook 2010

Step 6 - Select Automatic Download from the left pane.

Step 7 - Uncheck the option Don't download pictures automatically in HTML e-mail messages or RSS items check box. Screen shown below.

How to fix the issue if you are unable to view Images in the emails outlook 2010

Step 8 - Click on OK to close the Outlook Options window

Step 9 – Restart the Outlook program. It will work!


This Outlook problem is very difficult for those user, who don't know the above steps for fixing this issue.

Read How to know on which Exchange server an email account is located in Outlook 2003 and Outlook 2010


Guest Author: Bert Dennis01 Jan 2014

That does not take care of the problem after all security settings are done as outlined. I still get red X for embedded pictures.

Guest Author: Jo24 Jan 2014

I already had mine set that way, so it didn't work for me either. Maybe I should check my P-up_Blocker and see if I can find anything in there.

Guest Author: Jo24 Jan 2014

Didn't work for me either. I am retyping this because the first one I sent, I didn't have a check in the box to notify me.

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