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  • Category: Miscellaneous

    HP 3055 scanner error 2

    I have a Printer HP 3055 it was working fine. since one year I had not clean it. today I tried to clean the dust by air blower. After that when I try to restart it was taking long time for scanner bulb warming message. when this message was disappeared after that it has been stuck on "scanner error 2". Printer is Printing fine but I cannot use scanner and the Photocopy option. I have already open the flat bed cover and cleaned the scanner but nothing happened. Please help me in this regard.
  • #26251
    The "Scanner error 2" is a common problem on the HP Color LaserJet 2820 and 2840 series printers. The general advice is to turn the printer on and off, and see if the error resolves. If the "Scanner error 2" keeps coming back, you should replace the flatbed scanner assembly.

    To fix HP scanner not working follow this steps-
    -Check the connection issue.
    -Enable Windows Image Acquisition (WIA) service and associated services.
    -Update your scanner driver.
    -Troubleshoot hardware problems.
    -Run System File Checker.

    Regards,
    Rachel Gomez


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