Regarding AE Response Alert for the MembersRecently, all the members are complaining that they are unable to see the "comments from the editors" in their "pending status" responses. They are not receiving any "Status Change" email notifications for their AE Responses either. As they are not knowing the reason behind this status, they are neither able to make the necessary changes and submit those responses, nor they are able to submit more responses if there is a number of responses lying in the "Pending Status".
Personally, even I am not receiving these email alerts every time. But they are coming once in a while. I request the webmasters to look to the matter as soon as possible and meanwhile suggest a way out for the members so that they can make the necessary changes.
The Alerts itself was a wonderful feature, which could solve the problem once for all, else, we all need a better alternative for this issue.
I request other members to give their feedback on this.