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  • Category: Complaints
    Points:3

    Total Points are not updating in my profile

    Hi,
    Few of my resources got approved today and in total I got around 160 points. Initially my total points were 90. Even though few of the resources got approved and got some points for them, total points in my Profile and Gifts/Awards are not updated. It is still showing previous 90 points. But, in my "Contributions" section, I can see all latest information. Will it update later?
  • #19474

      

    Points:2
    For bronze level members, the points are auto updated each time they login. For higher levels, you have to use the "Recalculate my points" option in your dashboard.

  • #19475

    Points:1
    Yes, I read this in some post. But, that did not happen, so I posted ion forum? Why is it not updating for me? Do I need to do something to get it updated?

  • #19476

      

    Points:0
    You just need to do what I stated above!

  • #19477

    Points:1
    Thanks john! It got updated now.But when I see cash credits (Saw Cash credits through my name on the top right corner) is still old value, but not the latest. What to do for this?

  • #19478

      

    Points:2
    To update the cash credits, click on "Recalculate my cashcredits" in your dashboard! I thought that was obvious when you see both the following links next to each other:

    Recalculate my Points
    Recalculate my Cash Credits

  • #19479

    Points:0
    Yes, I have done that and now I can see that everything got updated.

  • #19483

    Points:0
    You can use "Recalculate my points" which is available in you Dashboard to update you point and "Re Calculate My Earnings" to update earning


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