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  • Category: Miscellaneous

    Scanner in hp printer-cum-scanner is not working

    my printer-cum-scanner, Hp Deskjet F4218 is not working. when i click the scan button, the scanner seems to work but the lamp does not lit.

    i have re-installed the driver software;
    removed and re-inserted the power plug, restarted my system several times
    and verified every possible manner and scan test also shows that the device is working properly.

    can any one tell how to make it work?

    Dr. lakshmi
  • #18014
    Hi Doc,
    It is quite difficult to pin point the problem without actually handling the device. You have already tried the basic troubleshooting methods, here a few more you can try:
    1. Remove the cables and reattach them. If the warming lamp is working there will be some movements which you will be able to hear. In case there is no movement there might be a problem with the hardware.
    2. You can also try running the HP Diagnostic

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