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  • Category: Laptops & Tablets

    Shift key not working on Asus VivoBook with OS Windows 10

    What to do if the shift key on your keyboard is not working. Know the solution to this problem from our experts.

    I have Asus VivoBook and have been using it for last 1 year. Today all of sudden one of the shift key stopped working. The left side shift key is not working but the right shift key is working fine.

    I have tried updating the keyboard drivers but I get the message that I have the latest driver update on my device.
    I even tried updating the system itself to get the latest driver and I did get the recent Windows 10 version 2004 update but still, the problem persists.

    Is this a software issue or hardware? Any advice regarding the same will be of immense help as it becomes very tiresome to work with a single shift key.
  • Answers

    2 Answers found.
  • For any keyboard be it on a laptop or attached to a desktop, if partial keys on it stop working, usually, there is no solution other than to replace the keyboard. The connection between the plastic button above and the circuit below is broken due to some reason. You can try checking for any obstruction below the key and blowing air at a high pressure using a vacuum cleaner. If it is obstruction it will be removed and your key might start working normally.

    If that doesn't work, you need to replace the keyboard. It is definitely not a software issue.

  • I have experienced this issue in my old laptop when after the rainy season I found that some keys were not working. I tried to dry it with hot air dryer and kept in the Sun also for some time but I could revive only one of them and the other two did not work. I kept it for drying for some more time but no result and finally I had to go for a new keyboard. Individual key wise repair is not feasible in these keyboards and we have to go for replacement of the whole unit.

    Knowledge is power.

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