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If Gmail and Google Maps aren't working on your old Apple laptop, try these troubleshooting steps:
Gmail:
1. Check internet connection: Ensure stable internet.
2. Browser update: Update Safari or try Google Chrome/Firefox.
3. Clear browser cache: Safari > Preferences > Advanced > Show Develop menu > Empty Caches.
4. Cookies and data: Safari > Preferences > Privacy > Manage Website Data > Remove All.
5. Gmail settings: Check Gmail settings > General > Browser settings.
6. Enable JavaScript: Safari > Preferences > Security > Enable JavaScript.
7. Restart laptop.
Google Maps:
1. Update browser (as above).
2. Clear browser cache (as above).
3. Check location services: System Preferences > Security & Privacy > Location Services.
4. Enable Google Maps permissions: System Preferences > Security & Privacy > Location Services > Google Maps.
5. Update Google Maps app (if using).
6. Disable/reenable JavaScript (as above).
Additional steps:
1. Check Apple laptop's operating system (OS) version. Update to latest compatible version.
2. Disable/enable Wi-Fi.
3. Restart router.
4. Check for malware: Run virus scan.
5. Clear DNS cache: Terminal > type "sudo killall -HUP mDNSResponder" > enter.
Compatibility issues:
If your laptop's OS is outdated (e.g., below macOS 10.13), Gmail and Google Maps might not support it.
Upgrade options:
Consider upgrading to:
1. Latest macOS version (if compatible).
2. Newer browser versions.
3. Alternative browsers (e.g., Chrome, Firefox).
Seek further assistance:
If issues persist, contact:
1. Apple Support (800-APL-CARE).
2. Google Support ((link unavailable)).
3. Visit Apple Store/authorized service provider.
