Touchpad cursor of Dell Latitude 3680 getting stuck
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I have recently purchased Dell Latitude 3680 laptop. within 2-3 days of usage it started giving these problems
1. Touch pad cursor started getting stuck mostly when I used to open some sites or filling online forms, close web sites, close PDF or any documents.
2. when I close PDF , web site or document, its faded image remains on the screen for few seconds.
Dell technicians have reinstalled windows 10 for three times and changed motherboard and touch pad. I have even increased virtual memory to 13 GB but Problem is just as it was.
I need help to diagnose the real reason for this problem.
1. Touch pad cursor started getting stuck mostly when I used to open some sites or filling online forms, close web sites, close PDF or any documents.
2. when I close PDF , web site or document, its faded image remains on the screen for few seconds.
Dell technicians have reinstalled windows 10 for three times and changed motherboard and touch pad. I have even increased virtual memory to 13 GB but Problem is just as it was.
I need help to diagnose the real reason for this problem.