Touchpad cursor of Dell Latitude 3680 getting stuck
Want to address the issues with your Dell laptop? Our experts can help you sort out the issue of the touchpad on your Dell laptop.
I have recently purchased Dell Latitude 3680 laptop. within 2-3 days of usage it started giving these problems
1. Touch pad cursor started getting stuck mostly when I used to open some sites or filling online forms, close web sites, close PDF or any documents.
2. when I close PDF , web site or document, its faded image remains on the screen for few seconds.
Dell technicians have reinstalled windows 10 for three times and changed motherboard and touch pad. I have even increased virtual memory to 13 GB but Problem is just as it was.
I need help to diagnose the real reason for this problem.
1. Touch pad cursor started getting stuck mostly when I used to open some sites or filling online forms, close web sites, close PDF or any documents.
2. when I close PDF , web site or document, its faded image remains on the screen for few seconds.
Dell technicians have reinstalled windows 10 for three times and changed motherboard and touch pad. I have even increased virtual memory to 13 GB but Problem is just as it was.
I need help to diagnose the real reason for this problem.
