Both the Ola and Uber are the two best choices of cab service in India. They both are emerging as proficient cab service providers in almost every prominent city. Coming to the issue of preferences, we need to discuss more about their services. The network plays a major role in the cab services. The comparison between Ola and Uber could be considered by their services, bookings, navigation, and prices.
The market value of Uber is higher than the Ola. The investments and share values have been given precedence to Uber than Ola. Regarding cabs, Uber has 2,50,000 cabs and Ola has 3,50,000 cabs in India. Comparing their services, Uber has its services spread in 26 cities where Ola has its services among 102 cities in the country.
The users need the right kind of flexibility in the apps for booking the cabs. Both the apps were designed to make them user friendly. The major parts of the apps are based on Geographical Positioning System(GPS) to map the user as well as the cabs. Both these cabs provide good functionality with the support of GPS. These apps provide the location bar in which every user can locate their positions while riding in the cab.
Both the Ola and Uber apps provide options to their users to select their cabs with flexibility. The users can select their destinations based on which the bill generates. The Payment modes available in both of these apps are either through third party apps, their own app or by cash. Confirmations on booking are provided in both these providers. When you see Uber, they dispatch the cabs once the booking is confirmed. If in case, the cab gets delayed, the user can cancel their booking and they can book for an alternate cab. In Ola, they too provide the same pre-booking options for the users.
Ola has different cab facilities which are listed as Sedan, Taxi for Sure (TFS), Mini, Prime and even Auto. Uber has different cab facilities which are listed as UberGo, UberX, UberBlack and UberSUV. The Uber app shows you the details of user's payments, history of rides, free rides of new users and old users by promotion codes, promotions, users help, notifications and setting for change. The Ola app also has some more additional features comparing with Uber. Features like Micro sharing, sharing and group sharing options available in this app.
Uber is cheaper than the Ola. Ola cabs provides basic fares at Rs. 80 for the first 4km and Rs.10 per km. Rates may vary according to the cities they have provided. Here is just the example of fare procedure. Uber cab provides basic fares at Rs.35 and Rs.7 per km. Here too, rates may vary according to the cities one choose. Uber charges even for cancellation once the cab reaches the user. Those rates too depends on the cities.
Benefits for New Users
Ola cab provides first ride free for the new user. The new user can go anywhere in the city for free of charge in his or her first ride. Uber cabs provides promotional codes for users, they can utilize it for their convenience. For example, first riders can have promo code of discounts of Rs. 75, first three rides have promo code of discounts of Rs. 150 and so on.
Both these apps provide third party apps for payments. Most common third party app is Paytm. Using with Paytm app, the wallet present in it, can makes user to link their account with the Ola or Uber app. After linking those apps, users can pay for their rides through these wallets. Even if there is no cash in the wallet, users can pay cash for their rides.
Uber provides cab details like cab number, cab driver name and mobile number while booking the cab. Once the cab booked by the user, he or she will receive these details in the app itself. Same way Ola service provider too share the same details through their app. So users can have every details of the cab and they can share it to their friends and families emergencies.
Pros and Cons
Uber cabs Pros
1. They are US based international service provider.
2. They provide latest technology in their apps.
3. Good in field analytics.
Uber cabs Cons
1. They run their cabs only in 26 cities in India.
2. There is no waiting service in these cabs.
Ola cabs Pros
1. They are Indian based service company.
2. The app is quite user friendly.
3. Their cabs run in 102 cities of India.
Ola cabs Cons
1. They need to work more on their network.
2. There is a lack of communication with the drivers.
3. There are payment issues in this cab service.