Here are the steps you need to follow if you want to cancel an order from TataCliQ -
1. Log in to your account.
2. Go to My TataCliq.
3. Choose the order you want to cancel from the list of My Orders.
4. Click on Cancel Order.
5. Repeat the steps for all items if there are more items. Please note that you will need to cancel the items individually.
6. Select the reason for the cancellation and confirm.
That is it. You will receive an acknowledgement for the cancellation. The refund process, if the payment has been done, will be initiated.
Please note that an order can only be cancelled before the item is shipped. Once the item is shipped, no cancellation is allowed. The refund process will take around 7 to 8 days to complete.
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