What is Problems Step Recorder in Windows 7

Posted Date: 11-Aug-2010	Category: Tools and Utilities	Rating:
Author: Raghav	Member Level: Gold	Points: 25

The Problem Steps Recorder is one of the best tools in Windows 7 and is very useful fro decribing the problem in your computer to a technical support staff. This article explains about the Problem Steps Recorder tool in Windows 7.

What is Problems Steps Recorder in Windows 7

Have you ever faced the problem of unable to explain the exact problem in your computer to the technical support staff. It is not your fault, some times it is very difficult to exactly explain the problem to the service engineers. It is really very difficult to put the problems that you see into words. You need not worry any more. Windows 7 has come with a new feature called as 'Problem Steps Recorder' which is very useful in such a situation. Let us see what is this 'Problem Steps Recorder'.

The Problem Steps Recorder is one of the newest tools available in Windows 7. you might have seen the screen capture software which are available free of cost in internet or for money. The Problem Steps Recorder is a similar tool which captures all the activities of your screen including all the mouse clicks, key strokes and also gatghers some technical information. Then it is put is saved in a zipped MHTML report page which can be sent to the help desk.

The report page thus created with this tool is an XML page which documents each step of your actions completely with the screen shots. You can see the zippped MHTML page in IE8 by double-clicking it. Here is a screen shot of the screen that is captured in my computer.
Screen shot of recording done by Problem Steps Recorder in Windows 7

Screen shot of recording done by Problem Steps Recorder in Windows 7

Are you interested to try Problem Steps Recorder yourself. To do so, yoiu can just type 'psr' in search box of Windows 7 Start menu. You will see a screen as shown below.

Main Page of Problem Steps Recorder in Windows 7

Main Page of Problem Steps Recorder in Windows 7

You can search for "Problem Step Recorder" in the start menu.
Once you click on 'Start Record', this tool will start recording your screen activities. You can stop recording by clicking on 'Stop Recording' button.

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