Since last few days, I am facing a very annoying issue on my Google Chrome browser. When I try to browse a website, all I see is a black screen on the browser. Initially I thought something might be wrong with the website I was trying to browse but then the problem started appearing randomly in several websites. I checked with Internet Explorer and Firefox and the same does not happen in any other browser.
When the problem happens, I tried to close the browser or the tabs and reopened to try again. Sometimes it worked and sometimes it didn't. Many times, I had to type the url 4-5 times in new tabs to get a proper page displayed and rest of the times I was getting the same black screen. When the blackscreen is displayed, the right click context menu also didn't work, indicating the page itself is not rendered.
If you don't want to read this entire article but want the quick solution, this is what you need to do to resolve the black screen problem on Chrome - re-install Google Chrome. All other solutions mentioned below solved the problem for some others and partially for me.
I searched in Google for the same problem and found this problem has been reported by many people, that too since last 2-3 years. That made me curious - why it never happened to me and why Google didn't announce a solution even though so many people have repeatedly reported this problem. The sad part is, most of the threads that reported the problem concluded with no resolution that worked for everyone.
Some of the solutions suggested by various people include:
1. Disable all plugins and addons (most widely reported solution)
Most of the victims have reported it worked for them. Go to the Settings > Extensions and disable all extensions you have installed. Restart the browser and see if the problem is resolved.
2. Disable hardware acceleration
Some people have reported disabling the hardware acceleration resolved the issue for them. To disable hardware acceleration, follow the steps below:
- Go to Settings
- Click on "Show advanced settings..." at the bottom of the page
- Under "System", uncheck the checkbox that says "Use hardware acceleration when available"
3. Uninstall Chrome and reinstall
Few people have reported this worked for them. Since it is not a cumbersome process to reinstall Chrome, you may try this option. Since downloading latest version and installing does not take too long, you may try reinstalling the browser and see if this solves the black screen issue for you. (This was the solution that finally worked for me.)
4. Reinstall Adobe Flash Player
For many people, reinstalling Flash player saved their Chrome from going into a blank screen. Flash Player is a pretty big installer compared to Chrome installer itself, so, if you have a slow internet, try this as a last option. You can reinstall the Flash player from here.
5. Disable Chrome flags
This is the official solution from Google, however, it does not solve the black screen problem for everyone. Just like the above fixes, some people have reported this fix has resolved the issue for them, but many others reported it didn't work for them.
To enable/disable the relevant Chrome flags, go to the url "chrome://flags/" in your Chrome. Look for the following flags:
- GPU compositing on all pages
- Threaded compositing
- Do SHOW Presents with GD
The official fix suggested by Google is, disable "Threaded compositing". In my case, disabling this flag changed the frequency of problem but didn't fix it completely.
I tried all the above solutions and none of them solved the problem for me. It started getting more frustrated when the problem became more common after few days. Sometimes it took up to 10 attempts to get a website open in the Chrome. By this time, I read more than 100 blogs and forum threads that are talking about this issue and in one case, a person had reported that reinstalling the Flash player plugin will solve the issue.
However, many people have reported they were able to solve the issue by trying one of the above solutions, even though the solution was different for different people. Try the above solutions and see if you can get your Chrome work correctly without showing just a blank screen.
Please share your experience as a feedback below, if any of the above suggestions helped you.
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|Article by Tony John|
Tony John is a professional blogger from India, who started his first Weblog in 1998 at Tripod.com. Tony switched to blogging as a passion blended business in the year 2000 and currently operates several popular web properties including IndiaStudyChannel.com, Techulator.com, dotnetspider.com and many more.
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|Guest Author: adnan 03 Jun 2014|
|2nd solution "disable hardware acceleration" work for me|
|Guest Author: Anass 10 Jul 2014|
|I fixed the problem temporarily, every time you open Google chrome just go to (tools>task manager) and end "GPU Process" several times.|
And I noticed that if you leave the browser a couple minutes the black screen goes away.
My System is Linux - Slackware 14.1
|Guest Author: Divyesh Patel 27 Jul 2015|
|Thank you Tony. I spent half a day trying to fix the issue. Finally "disable hardware acceleration" worked for me.|
|Guest Author: ivo schoemaker 22 Jan 2016|
|I have the same problem. At the computer of one of my colleagues, I found out that when I remove the preferences file from the C:\Users\%Username%\AppData\Local\Google\Chrome\User Data\Default folder and then open a new Google chrome browser after closing all others, that the problem is solved. However, after a restart from the computer or a day later when the user is logging in, again the problem comes back. I tried many of the solutions but nothing helps. When the browser is black everything, I can't even see the tabs in Google chrome. So any help would be nice.|
|Guest Author: Bernd Schroter 01 Feb 2016|
|Thanks John. Your solution "disable hardware accelerator" worked for me.|