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  • Category: Windows XP

    Getting Isass.exe terminated error.




    Hi,

    I had often getting this 60 second shut down message from one last month. My laptop has been formatted three times since it came to me.

    I don't know why same error agin persists even after HDD formatting. I'm using WIn XP.


    Thanks for your support.
  • #5400
    After you install an Internet-based file sharing program, such as BearShare, you may receive the following error message:
    The system process LSASS.EXE terminated unexpectedly with status code -1073741571. The system will now shut down and restart.
    If you restart the computer in Safe mode, you may receive one or more error messages similar to the following:
    Svchost.exe has generated errors and will be closed by Windows. You will need to restart the program. An error log will be created.
    CAUSE
    This behavior may occur if you install the Internet-based file sharing program on a computer on which the Microsoft Winsock Proxy Client is installed. This behavior may be caused by a corrupted Winsock2 registry key.
    RESOLUTION
    To resolve this issue, remove the Winsock2 registry key, and then restart the computer. To do this, follow these steps.

    Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
    322756 How to back up and restore the registry in Windows
    1. Click Start, and then click Run.
    2. In the Open box, type regedit, and then click OK.
    3. In Registry Editor, navigate to the following subkey:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Winsock2
    4. Right-click Winsock2, and then click Delete on the shortcut menu that appears.
    5. Click Yes to confirm the deletion of the key.
    6. Repeat steps 3 through 5 to remove the following registry subkeys (if present):
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Winsock2
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Winsock2
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Winsock2
    7. Quit Registry Editor.
    8. Restart Windows normally.

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  • #5406
    Hi Arun,
    I am happy that you have raised this question here and you will get the solution here, As above the solution has been given i think it should work. If it does not then please reply us.

    Yes I can suggest you one command to avoid shutdown. You just go in "RUN" type "Shutdown -a" thus you can avoid shutdown.

    Another way is to check out your "msconfig" by typing it in "run" box and make sure everything is disable there except "Antivirus" in Start up tab.

    Regards,
    Jeevan

    "People says 143. I say 444 i.e. Love Your Life"

  • #5417
    Hi,

    We have investigated this and it was found that an issue with Symantec protection.Older version of Symantec software give such kind of issue like this virus.

    After installing latest version of Symantec my issue is being resolved.

    Hi Jeeva,

    Thanks for the response. I think Shutdown -a or RSD commands are not permanent solution and therefore should be avoided. We can use them only for allowing safe shutdown.

    Best Regards,
    Arun M.S.


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