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  • Category: Internet & Browsers

    Reliance Jiofi 3 device ( wi-fi router) showing extra data consumption


    Is your Reliance Jiofi 3 device ( wi-fi router) showing extra data consumption? Ask our technical experts for the best solution.

    I have got a new Reliance Jio device which is a wi-fi router and which can be used for surfing the internet either through mobile phone or laptop. The device is available in the market for Rs 2000 as a bundled product with one SIM card and free 1 GB/day data for 6 months. Once the 1GB is exhausted in a day, the data connection will be available for the remaining day at 128 KB speed.

    Now what I am observing is, it is showing data consumption more than the actual. I have minutely observed it by running various programs and downloads but the consumption is on the very high side. It is showing approximately 3 times more that is for an actual consumption of 200 MB it is showing 600-700 MB.

    I have contacted the customer service too but they are also not able to give a satisfactory explanation. Can anyone help in solving the problem?
  • #12791
    If the JioFi is in near vicinity of the VOLTE tower, then it is likely to download the content at the higher speed. So for example lets say with 2G mobile you get speed of around 64kbps. With JioFi in VOLTE region would give you around 264kbps to 1mbps. This loading speed surely burns the data at much higher speed than the regular data consumption. So your 1MB page load at the speed of 500kbps maybe leading to more data burn. This often is the case with data consumption. However if your speed is low and also the data consumption shows higher then it seems like the issue is with the way JioFi is taking more data to retain the connection with the nearby tower. So that consumption end up costing more burn of data. In that case definitely contact the support of Jio and ask them how to resolve this. Though they seem to be lacking on the technical support side, I am sure they'd be able to fix your problem. Make sure to keep the background services to low if possible. Faster downloads through JioFi burns up more data. So you're left with the slow speed at 128kbps later. So this is an expected behavior.

  • #12840
    The status of this response is Pending and require some modification by the author.

    If you are on Windows 10, then it's possible that updates are being downloaded in the background. I was facing the same issue as you. I simply set that particular Wi-Fi network as "metered" and it solved the problem.

    To do this, goto the Wi-Fi settings on your PC. Open "properties" of the connected Wi-Fi network and turn on the "Set as metered connection" option.


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