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  • Category: Software

    I am facing problem with google Chrome browser

    Are you facing problems with google Chrome browser? Ask our technical experts to help you with their best solutions.

    After the recent update, I am facing some serious issues with my Chrome browser.

    Before this update, it used to show https, yes the https websites which show as insecure in Chrome but are shown as secured in Mozilla.

    But now I cannot visit these pages anymore in the first place. Not only this, I am not being able to open too or any other similar Site. Things are working fine with me otherwise. I like Chrome browser the most. Don't know if this thing is associated with my laptop or not.
    Kindly help me.
    Google chrome issue screenshot
  • #12474
    From the screenshot you have provided, it does not appear as if there is any issue with your Chrome installation. I would guess the message appears as a result of your anti virus preventing the secure transaction because your connection is not secure. The error message does not mean the browser has any issue and it is not stating that the site is insecure. Your message states that the connection is not secure.
    I am on the latest version 57.0.2987.110 and I can launch any secure sites easily on my Chrome installation.
    There are a few ways with which you may be able to resolve the issues.

    Fix Date and time
    • Right click on the Clock on your task bar.
    • Choose Adjust Date/Time
    • Click on Internet Time
    • Click on Change Settings. Check the box that says Synchronize with an Internet time server.
    • Choose a server and then click on Update.

    Clear Browsing data
    Cleaning browser data on your Chrome installation can solve the problems sometimes. You can attempt to sort out the issue by clearing the cache.

    Turn off SSL in your Antivirus
    You can turn off the SSL or HTTPS scanning in your anti-virus software. The setting for the same should be available under the tab that deals with anti fishing settings.

    In most cases, it has been observed that the clock settings are the major culprits. Hopefully, the fixes described above should solve your issues.

    Live....and Let Live!

  • #12483
    This is not a browser issue but Admin / Authorize issue which can be enabled or disabled from SSL / https option either from the computer (firewall) setting or Anti-virus (if you have installed it). You have to disable the SSL / https option to visit the required webpages which the browser can't verify the SSL encrypted data to the server visited from your browser or from anywhere else.

    Try the above author given guideline to proceed. If it still doesn't work then try the following.

    Try to to disable https / SSL from the system by proceeding on 'Proceed' from advanced' option from the error page. Try to bypass the error message in Chrome with just two simple clicks and move on providing the website you are visiting is completely 'secured' one.

    Now try to clear the cookies or browser history to browse successfully without any issue.

    Hafeezur Rahman

  • #12484
    Thank you so much, to both experts for your valuable suggestion. My clock is already is sync with window server, so it cannot be an issue. It was Avast which was creating the problem. There was an option in its settings "Enable https scan." It was turned on. I just turned it off, and everything starts working.
    However, I still wonder why Avast was creating the issue with that option. It can scan https, and it should show them as secure if they are.

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