B2B and B2C are two different forms of commercial business transactions. B2B, stands for business-to-business transaction, also known as e-biz, is a process where the selling of products or services is done to other businesses. On the other hand B2C, stands for business-to-consumer interaction, which is a process of selling products directly to the consumers.
In B2B one is free to use a website-based business system to sell out low-value products to the business customers and can receive payments along with orders. But, B2B transactions generally involve a more complex system of business than B2C. The system here has to be capable of accepting orders through a range of different formats like documents, email, or electronic orders. It needs to integrate the system of order capture along with other administrative systems that include customer records, invoicing and accounting.
B2C and B2B even differentiate in the respect of electronic commerce. In B2C e-commerce, the process for selling products is direct where the products are sold to consumers through a website. In B2C e-commerce, the Consumers would search for a product information from the pages of a website, select the products and then pay for them before delivery at the point of checkout, using either a credit or debit card, internet banking or other electronic payment mechanisms. In this case the Consumers need to enter their address details and then select one of the delivery options that has been offered in the site. The B2C business system is comparatively simpler than that of B2B. All you need to have is a method of displaying products and prices on the website, create a system for recording the customer details, and also a payment gateway to accept the payment from the customers.