|Author: Suresh 22 Jan 2015 Member Level: Silver Points : 2 (Rs 2) Voting Score: 0|
One should able to connect smart phone and laptop via USB cable without any installation process. In normal course, after connecting the USB we should able to find all the files in the phones and can successfully transmit it to our laptop.
Just check the connection one more time and if nothing can be found, try connecting it to any other computer. This will help to check the reliability of the USB cable used.
We need to change the settings of the phone to 'storage'. Just restart both your laptop and mobile and try one more time.
|Author: Amit 22 Jan 2015 Member Level: Gold Points : 1 (Rs 1) Voting Score: 0|
Download and install relevant drivers for your smartphone onto your laptop. That should solve the issue.
|Author: haktuts 22 Feb 2015 Member Level: Silver Points : 3 (Rs 3) Voting Score: 0|
Install the sony pc companion in your computer and install the driver then try to connect your mobile with laptop.
If above trick does not work then try to find out where problem is. For that purpose, first use the same USB cable and use another cell phone and try to establish connection, this will show you that whether USB cable is working or not.
Second Enable the USB debugging option and try again. If still not connecting then flash the Xperia device with the help of Xperia flashtool kit, this will definitely help you.