Why doesn't my laptop charge up to 100%?
Your laptop is not charging to 100%? Learn how to resolve this common problem. If your laptop is not charging fully, checkout what is wrong with your battery and laptop.
I purchased a HP Envy 15-J048TX on October 2013. It was working perfectly till I went for a trip to Chennai recently. I plugged it into the AC pin in the train, and after hours of charging, it only charges up-to 88%, although the light indicates battery full.
Now the problem is that even in the home plug point, I was able to charge it up to 82% till yesterday, and now it got stuck at 81%. Not only that, even on unplugging, it force shuts down just after crossing 28%. I went to HP service center last week and they said that I have to get a new battery, which came under ADP so they replaced it. Still the problem has not yet been solved. I am attaching a screen-shot supporting it. Any suggestions will be deeply appreciated.