Ask Experts » Computers & Smart Devices » Smartphones »

Nokia N73 Startup Failed, Contact The Retailer Problem

Date: 02 Jul 2014   Posted By: Harish     Group: Computers & Smart Devices    Category: Smartphones   

Dear Techulator Members,
I have an Nokia N73. Now when I switch on the mobile phone it shows "Startup Failed, contact The Retailer". I know, it misses some of the "Startup software or it may be a hardware problem". If anyone know how to resolve this problem, please provide me the step by step guide to make my mobile back alive. I think it needs to be flashed. So, please provide me the solution and softwares. Hoping for our tech members reply.

Are you stuck with the error message that says - Startup Failed, contact The Retailer on your Nokia phone? Learn how to resolve this.

Author: [Anonymous]    16 Jul 2014      Member Level: Gold     Points : 4  (Rs 4)    Voting Score: 2

Your device needs to be flashed and there would be no other issue. There are a couple of steps to format Nokia N73 but those are not effective and it is better to pay some money and get things done from the local mobile technicians.

Before that, you may try to restore the factory setting once and if it works fine then there will be no issue or else better to hand it over to the mobile technicians.

For restore factory setting, try the following steps by holding the key.
The green dial button,
The star (asterisk) button (*)
The three button (3)
The power button.

When auto-starts, it may ask lock code (enter if you know it) or use default code which is 12345. Please note, you will lose some of the data or downloaded apps when you do restore factory setting.

Author: Mukhtar    17 Jul 2014      Member Level: Gold     Points : 5  (Rs 5)    Voting Score: -1

This issue of Nokia N73 can be solved by performing below steps.

1. Switch-Off your phone and remove SIM card from the phone. Now Switch-On your phone without the SIM card.

2. The screen will prompt "Start in offline mode?" Tap on Yes

3. Now again Switch-Off and insert the SIM again. Switch-On your phone again.

4. The screen will prompt "Continue in offline mode?" Tap on Yes

5. After your phone starts press Power Button. Menu will come on screen select general from menu.

6. The screen will prompt "Switching profile will cause network to start?" Tap on Yes.

Author: Harish    17 Jul 2014      Member Level: Gold     Points : 2  (Rs 1)    Voting Score: 0

I have already tried that 4 Key Factory restore method but, no effect. I think as you said I must give it to a local mobile service center.
And Mr. Mukhtar those steps you mentioned will not work when the phone is in a state like "Dead". I think flashing is the only solution.

Post Answer

You must Sign In to post a response.

Post Answer        

Read related posts: Nokia N73    Basic Mobile Phones    

Related Questions
  • Return to Question Index
  • Ask Question to Experts

  • Top Contributors
    TodayLast 7 Daysmore...